We’d like to take the opportunity to thank you for taking this journey with us. We intend to do the best possible to serve the bullet journal community and all the stationery lovers. If you visit our store frequently enough, you might have noticed our store has a major update on 11 March 2020. We have planned this change for months and we are so excited to share this news with you.
Here are the changes we did:
First, hugely reduce selling price and most of the products have reduced 50% or more.
After two months of planning, building and digitizing our warehouse and working process, we are now able to make Stationery Pal a more efficient store. With the new system, items will not be missing in the package and no more wrong items will be sent. For us, better efficiency means lower cost and we can’t wait to offer the much better price to our lovely customers.
Second, much faster shipping and more reliable service will be provided.
We have been receiving emails about long shipping time, so we have partnered up with a much stronger shipping company and now we can ship to you much faster and more reliable. Countries like Australia, the United States, France, Spain, and the United Kingdom will only take 4-10 days for shipping.
Third, we would like to stay transparent and real to our customers.
Shipping with flat rates and free shipping are not the best practice for customers since sometimes part of the shipping fee goes into the selling price, resulting that some customers are paying more than they should be. We do not like keeping our customers and supporters in dark so now you can see what is the actual price of the product and what is for shipping. We want Stationery Pal to stay as transparent as possible to all of you.
Our team spent many sleepless nights to get this ready for you. We hope you will find all these changes useful.
Thank you again for all the support. We would not be able to do it without your support. Do email us at email@example.com if there is anything we could do better.
Stationery Meow did gave us a lot of comfort in those late work nights.
E.L. and the Stationery Pal team
11 March 2020