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Shipping

Stationery Pal offers Worldwide Tracked Shipping, this is our responsibility to get you all the lovely stationery products as soon as possible. However, the shipping time may vary from countries to countries. Below is a list of estimated shipping time based on Local Post Office and our shipping records. 

Our Service Time:

12 hours a day; 7 days a week; 365 days a year.

Tracked Standard Shipping:

  • UNITED STATES: 4-10 days
  • AUSTRALIA, FRANCE, SPAIN, UNITED KINGDOM: 4-9 days
  • AUSTRIA, BELGIUM, DENMARK, GERMANY, IRELAND, LUXEMBOURG: 7-10 days
  • CANADA: 7-12 days
  • ITALY, NETHERLANDS, NEW ZEALAND, NORWAY, POLAND, PORTUGAL, SINGAPORE, SWEDEN, SWITZERLAND: 7-15 days
  • ARGENTINA, BRAZIL, CHILE, MEXICO, PERU: 15-22 days
  • OTHER COUNTRIES: 6-22 days

Check out the full shipping country/region list 2022 HERE!

Stationery Pal guarantees delivery for all orders. If your order is not successfully delivered to you within 6 weeks, please send us an email at support@stationerypal.com with your order number and we will issue a full refund. *Please see the latest policy under COVID-19.
* Order can't be changed (Name/Tel/Postal/Address) or canceled once the package is shipped out! 
* Shipping costs are non-refundable for all orders.


The average processing time is approximately 12 hours. Processing time can also be affected by the stock of individual items, and the national holidays. Tracking numbers are provided by email after we ship out your package.

The item price is exclusive of any import duties, taxes and shipping charges. Stationery Pal has no control over the duty process and is unable to provide information about possible duties, charges or rates in advance.

IOSS

The import tax (IOSS) for EU has started on 01 July 2021.
Stationery Pal can only collect and pay on behalf of the customers for orders under 150 euro base on the new rules.
For mor information: https://ec.europa.eu/taxation_customs/ioss_en

Initially published on 05 Sep 2018, latest updated on 08 Jan 2022.